Staffordshire County Council Covid-19 HELPLINE is now open; 0300 111 8050.
Click here for further information.
Select below to access Cannock Chase Council Services, Help and Advice
You can also access latest Council News by following this link
Cannock Chase Council is working with its partners including public health specialists at Staffordshire County Council and Public Health England to monitor and respond to the coronavirus situation.
The information contained within this section of the website is for residents and businesses across Cannock Chase District seeking information and advice about Council services and support available from the Council (including sections aimed at Residents and Business) - and how to contact us. It includes links to guidance and advice about Coronavirus from the NHS, help and information from government and other agencies, and information and guidance for employees and the self employed.
The Council is working hard to deal with the understandably large number of calls and enquiries coming in online from residents and businesses, especially those concerned about their finances. Staff - now mostly working from home - are doing all they can to help with queries about benefits and government support for businesses, and the many other enquiries being made especially concerning the most vulnerable in our community. We sincerely thank you for your patience and understanding.
We are posting news releases on this website as they are issued (see the link below and on our homepage). You can also follow our latest news on Twitter @cannockchasedc and Facebook (Search `Cannock Chase Life`). Here you will find daily updates on services such as bin collections.
About the symptoms, medical help, self-isolation and other advice
The NHS has information online covering the symptoms and other advice which can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/
You do not need to contact the NHS on 111 to tell them you're staying at home.
With the Council having a particular responsibility to support vulnerable people at this time, there may be a range of other requests for help around Coronavirus (not NHS related) including how to access other council services not managed by Cannock Chase Council.
It is now mandatory to wear a face covering in shops and supermarkets . This will be enforced by the Police and they can issue a fine of £100 (halving to £50 if paid within 14 days).
Exemptions to wearing a face covering are:
• young children under the age of 11
• not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
• if putting on, wearing or removing a face covering will cause you severe distress
• if you are travelling with or providing assistance to someone who relies on lip reading to communicate
• to avoid harm or injury, or the risk of harm or injury, to yourself or others
• to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
• to eat or drink, but only if you need to
• to take medication
• if a police officer or other official requests you remove your face covering
For more information visit:
There are a number of exemption cards available to download for free, they can be printed or downloaded onto a mobile phone.